Commercial
Spotlight

January 2025 Edition
January - February Highlights
DIGITAL EXPERIENCE CENTER OF EXCELLENCE

Our AI Hotel Search mentioned by Sundar Pichai, Google's CEO

We're absolutely thrilled! During an investor call, Sundar Pichai, CEO of Google and Alphabet, spotlighted our incredible partnership! Radisson is now powering up our platforms with Gemini AI, and it's going to completely revolutionize how customers find our hotels, taking discovery to a whole new level of experience!

APP

Our App became the 5th most downloaded hospitality app in 2025

Radisson Hotels App surged to the TOP 5 most downloaded app worldwide in the hospitality industry YTD 2025! A significant testament to our digital experience standing out amongst fierce competition and overpassing groups like Accor, Hyatt and Wyndham. A continuation of the triumph of being awarded ‘App of the Year 2024’, with expectations for a repeat win in 2025!

APP

A personalized user experience fuels success

Personalized content drives business impact! By leveraging region-specific personalization for a Radisson Rewards campaign on the Homepage, we generated a remarkable +198% increase in member enrolments and a +315% boost in interactions. By personalizing and localizing campaigns, we ensure our global messages resonate on a local level.

PRODUCT DEVELOPMENT

M&E Booking Tool page now loads +45% faster

We delivered a major site performance enhancement as the M&E booking tool now loads the full page +45% faster! Speed and efficiency are key for a memorable digital experience driving return business through higher customer satisfaction.

Explore past editions

January 2025 Edition
Record +10.5% YoY conversion growth in 2024- driven by digital excellence and global teamwork.
November 2024 Edition
RHG wins top honors for app and guest tech at the 2024 Hotel Tech Awards—driving digital excellence.
September 2024 Edition
RHG expanded merchandising- boosting digital innovation, guest experience, and new revenue streams.

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Once a month, we add new features and enhancements to our website and app. Discover what's been delivered.