What's new in
Radisson Hotels?


Enhanced user journey
Some highlights of the latest digital releases ofour website and app

Multi-Factor Authentication and trusted devices
Radisson Rewards members can activate a two-step verification process when signing in to their accounts. Employing a verification code sent by SMS to the desired device the users reconfirm their identification as members, providing a more secure experience and minimizing possible risks.
The authentication can be activated or deactivated when required as well as the trusted devices removed or the phone number updated.
The process is completely flawless and the interaction is easy and smooth.
Most important bugs fixed
▪ Accurate logic in the management of personal and business reservations for B2B members
▪ Correct mapping of frontend error to understand the behaviour triggering those
▪ Improvement in the user experience of some redesigned components
▪Refinements on the alignment of Right-to-left languages throughout the booking funnel
▪ Add members functionality in corporate flows Frequently Asked Questions accessible from any country
▪ Special characters replacement for its equivalent in Latin alphabet applied to some fields
List of enhancements included (apart from the highlighted ones)
▪ Option to order offer list by offer type in the deals sections of all the Property Pages which brings the possibility of personalizing the offer lists depending on the hotel type, optimizing the content and the way it is displayed
▪ Rework of the phone prefix field in the checkout page to facilitate the search
▪ Bed type cards optimization
▪ New design for submenus all over the brand web
▪ Update of some informational modules in the Room Display to match the redesigned-style
▪Design system application for galleries and feature images
▪ Member Only Rates active for users arriving to the brand web from metasearch

Began implementation of MFA
We're in the beginning stages of implementing Multi-Factor Authentication (MFA) in our app. As mentioned above with MFA, we're bolstering security measures by giving users the option to provide multiple forms of verification before accessing their accounts. This additional layer of protection enhances user data security and reaffirms our commitment to safeguarding our users' sensitive information.

Improved share functionality
We're thrilled to announce two exciting enhancements that make sharing hotels easier and more convenient. Firstly, on iOS users can now effortlessly share their favorite hotels with friends by simply taking a screenshot. Our app automatically generates a shareable link for the selected hotel, streamlining the sharing process and allowing users to spread the word effortlessly. Secondly, on both platforms, we've introduced a dedicated share button on deals and offers within the app, enabling users to instantly share exclusive finds with their network.

Introduction of haptics and vibration feedback
We're excited to announce the introduction of haptic feedback in our app, starting with fine-tuning the sensation when users copy their rewards number. This subtle yet intuitive feedback enhances the user experience, providing reassurance with each interaction. Once perfected, we plan to expand this feature across various areas of the app, offering users a more immersive and tactile experience throughout their journey.
Release notes
Below you can find our latest release notes. If you have any questions or want to suggest a digital improvement to our website and app, please don’t hesitate to reach out to our team at digital-product@radissonhotels.com. We’re here to help!

Explore past releases

New Copy
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New Food & Beverage section - Restaurant Search
The new Restaurants Hub presents itself as a new tool to explore and discover all RHG Restaurants so that the great variety of dining options starts to be a proper product.

New capabilities in Online Check-in Check-out flows
Updated email configuration for Radisson Rewards enrollments within OCICO processes. The reservation linking feature is now available in OCICO flows.

Improvements for Corporate accounts and OMBT
Regarding Corporate accounts, this release brings new enhancements. ADMIN members can now access to multiple features.

Introducing the Multi-Room Booking
Multi-room booking project is now live and ready to show incredible conversion results.

Checkout Page Revamp
This new release brings valuable enhancements and crucial fixes to optimize the user experience but, most of all, brings a major update to our Checkout Page.

Introducing the new Checkout page
Key improvements have been made to enhance the overall performance of web and app

SSR improvements and new App version 16
Key improvements have been made to enhance the overall performance of web and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

App Release
App revamp begins: Big changes to the home screen!

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app

Enhanced user journey
Some highlights of the latest digital releases of
our website and app