What's new in
Radisson Hotels?

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New Food & Beverage section - Restaurant Search!

The new Restaurants Hub presents itself as a new tool to explore and discover all RHG Restaurants, which are understood as stand-alone entities, so that the great variety of dining options starts to be a proper product, unlinked to a hotel stay, which increases awareness among our customers. The Restaurant Search portal includes:With this initiative, more customers will be visiting our dining outlets at the same time that local markets are supported and awareness is created.

• a Landing page, where users are presented with recommended options
  • either near them, based on their IP connection to display the closest options
  • or restaurant outlets within the area of their next upcoming booking, if they are logged-in as Radisson Rewards members
• a Search Results page, where customers can explore all the alternatives for a preferred destination
  • including quick access filters to adapt to the users’ needs
  • direct browsing to the hotel’s Restaurant & Bar pages
  • speedy table booking with third parties (The Fork, GatroPlanner, …)
  • opening hours, menu and cuisine type information

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OMEBT (Online Meetings & Events Booking Tool) optimization and other critical fixes

• OMEBT Search Bar, Widget, and Modal enhancements: all M&E touchpoints have been reworked to provide a better UX
  • Meeting Rooms is the default tab so that spaces can be easily booked
  • Bedroom bookings are no longer restricted to the event duration so that longer stays can be reserved
  • Enhancement of the Single & Double rooms selector
  • Fixed ‘Book Now’ CTA on OMBT destination pages
• Calendars and Search bar fixes: improved responsiveness on Safari browsers when navigating brand.com
• Margins adjustments in Property Pages: Search Bar is visible at first glance
• Code optimization: cleanup of no longer needed components (Feature Flags), together with image loading improvements

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Improved User Experience and Functional Fixes

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This release is fully focused on Application Maintenance (AM). It delivers a set of important fixes and improvements aimed at enhancing overall performance and stability across both iOS and Android—reinforcing our ongoing commitment to a reliable and user-friendly app experience.

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• ‍Manage guests in upcoming reservations: Previously, users couldn’t modify guest names when the booking was made using points. This limitation has been removed, ensuring consistency with other reservation types.

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• Personalized contact numbers for Premium/VIP members: A tier-based display issue has been fixed. Premium and VIP users now see the correct, personalized contact number for customer service in the Account page.

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• ‍Hyperlinks on privacy notice fixed: The issue where hyperlinks in the privacy notice weren’t working has now been resolved. This fix applies to both iOS and Android, ensuring that all links in the privacy notice are fully functional.

Platform-Specific Navigation and Display Fixes

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• ‍iOS – Bottom menu visibility restored: For logged-out users, the bottom navigation bar was disappearing when navigating away from and returning to loyalty-related pages. This has been resolved for a more consistent navigation flow.

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• ‍‍Android – back navigation from price calendar: The back arrow was unresponsive when navigating backwards from the price calendar. This issue has been fixed to restore expected navigation behavior.

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Performance, Tracking, and Stability Enhancements

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• • • • Search Bar – Flexible dates tracking enabled: A missing data layer variable has now been implemented. This allows us to track user interactions with the flexible date search option more accurately, supporting better analytics and future optimization. ‍
• ‍Crash fixes: As always, we’ve prioritized crash resolution across both platforms, addressing key issues to maintain our target of 99% crash-free users.

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