What's new in
Radisson Hotels?
Enhanced user journey
Some highlights of the latest digital releases ofour website and app
SSR and 'Above-the-fold'
With this project, the technology behind the website has been updated. The main benefits of this technology are :
• Improved Performance and Faster Initial Load Times
• Better SEO
• Enhanced User Experience
Regarding “Above the fold”, our website now presents all the critical elements at first sight, in all the most common screen sizes, in the property pages. This includes hotel information, from price, search bar and menu.
Online Check-In (OCI)
Online Check-in is now ready in our website, as the first piece of the vast OCICO project. This will allow the users to register themselves before arriving to the hotel. This project has taken into account the integration with payments and the Digital Key for the properties having that functionality. The activation of the online check-in still depends on other items (EMMA), but as agreed and plan in the project, the website piece is ready.
App Revamp Continues: The Search Journey
As part of the revamp, we’ve simplified the search journey focusing on destination and dates first, before going into the details of guests, children etc. This contrasts against before where a user would put their destination first, and then inevitably tap again to set the dates, before returning to the details page.
Improved Home performance
We’ve successfully improved performance of the home screen by allowing users to pull-to-refresh the screen should they feel a refresh is necessary. This means that after first open, the home loads almost instantly on subsequent loads, making for a snappier feeling app.
Online Check-in Check-out (OCICO)
Outside of these above changes, as mentioned in Web, we’ve been working a lot in the background to improve the mobile experience for OCICO, both outside and inside the app. Stay tuned for more information on this.
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American Custom Listings
Since the American Radisson properties migration to Choice hotels, we’ve suffered a number of reviews and ratings from confused and lost Americans on the play store, looking for hotels that we no longer serve. To remedy this we’ve created custom store listing, specifically for those in North, Central and South America.So far we’re seeing a positive reaction to the change, with a noticeable decrease in negative reviews and ratings regarding missing properties.
Plans for summer
As August will be a release-less month, that gives us space to look into other ways to improve ASO. The plan is to introduce Korean as a language in the stores, and ideally we’re hoping to tailor a space for first-time bookers and test a store version with a screenshot highlighting the 3k deal we have for new bookings.
Release notes
Below you can find our latest release notes. If you have any questions or want to suggest a digital improvement to our website and app, please don’t hesitate to reach out to our team at digital-product@radissonhotels.com. We’re here to help!
Explore past releases
New Copy
New Copy
New Food & Beverage section - Restaurant Search
The new Restaurants Hub presents itself as a new tool to explore and discover all RHG Restaurants so that the great variety of dining options starts to be a proper product.
New capabilities in Online Check-in Check-out flows
Updated email configuration for Radisson Rewards enrollments within OCICO processes. The reservation linking feature is now available in OCICO flows.
Improvements for Corporate accounts and OMBT
Regarding Corporate accounts, this release brings new enhancements. ADMIN members can now access to multiple features.
Introducing the Multi-Room Booking
Multi-room booking project is now live and ready to show incredible conversion results.
Checkout Page Revamp
This new release brings valuable enhancements and crucial fixes to optimize the user experience but, most of all, brings a major update to our Checkout Page.
Introducing the new Checkout page
Key improvements have been made to enhance the overall performance of web and app
SSR improvements and new App version 16
Key improvements have been made to enhance the overall performance of web and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
App Release
App revamp begins: Big changes to the home screen!
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app