Release v10

Enhanced user journey

Some highlights of the latest digital releases ofour website and app

New Room Display

The New Room Display has been significantly improved based on user feedback, including a prominent toggle for member and public rates, reworked messaging, default showcasing of Member Only rates, redesigned labels, aligned buttons, improved room information display, and optimized mobile adaptation. An A/B test will be conducted to assess the impact and performance of these enhancements, aiming to enhance user experience and increase conversion rates.

New Room Display on RadissonHotels.com website

New Room Display on Radisson Hotels app

New Radisson Rewards number format

Due to some friction with the Radisson Rewards number, a new display has been implemented all over the website.

The number format has been split into four blocks of four digits each, resembling a credit card format. This change enhances visual appeal and intuitiveness. Now, the revised format is consistently displayed in all sections of the website where the Radisson Rewards number is retrieved, ensuring a seamless and user-friendly experience.

Users optting in to email communications - New Loyalty Program

As part of the New Loyalty Program, a new feature encourages members to interact on the website and get rewarded for accepting email communications.

New members or recent logins will see a pop-up to opt-in, while existing members will be shown an eye-catching banner for subscribing to marketing deals.

Invoice of past stays

Users can now conveniently download the invoices of their past stays with the following options:

For EMMA hotels, the feature is accessible under the label 'Request invoice,' and for OPERA hotels, it can be found under the label 'Request invoice by email.' This enhancement provides greater convenience for our valued users.

Download the invoices on RadissonHotels.com website

Download the invoices on Radisson Hotels app

Important bug fixes

Travel Agent ID number is saved during B2B program enrolment

Correct journey for expired/invalid links accessed in VeBo (Vertical Bookings) reservations

Clarity in price summary when Upselling options are added to the booking

Mirroring of web automated room galleries and IcePortal listings

New enhancements

External booking capabilities now applied to Destination pages

Lazy loading for virtual tours is enabled on Overview and M&E pages, and virtual tour templates where tours are embedded

Countdown displayed on Upselling page, indicating the time remaining to complete booking before session expires

Release notes

Below you can find our latest release notes. If you have any questions or want to suggest a digital improvement to our website and app, please don’t hesitate to reach out to our team at digital-product@radissonhotels.com. We’re here to help!

Web Release App Release

Explore past releases

Release v29.0.0

New Copy

April 29, 2025

Release v28.0.0

New Food & Beverage section - Restaurant Search

The new Restaurants Hub presents itself as a new tool to explore and discover all RHG Restaurants so that the great variety of dining options starts to be a proper product.

April 01, 2025

Release v27.0.0

New capabilities in Online Check-in Check-out flows

Updated email configuration for Radisson Rewards enrollments within OCICO processes. The reservation linking feature is now available in OCICO flows.

March 11, 2025

Release v26.0.0

Improvements for Corporate accounts and OMBT

Regarding Corporate accounts, this release brings new enhancements. ADMIN members can now access to multiple features.

Feb 25, 2025

Release v25.0.0

Introducing the Multi-Room Booking

Multi-room booking project is now live and ready to show incredible conversion results.

Jan 29, 2025

Release v24.0.0

Checkout Page Revamp

This new release brings valuable enhancements and crucial fixes to optimize the user experience but, most of all, brings a major update to our Checkout Page.

Dec 04, 2024