What's new in
Radisson Hotels?


Enhanced Online Check-in/Check-Out Experience!
Some highlights of the latest digital releases of our website and app
New Capabilities in Online Check-in Check-out (OCICO) Flows
Email modification for Radisson Rewards enrolments on OCICO processes:
- The project boosts up flexible enrolments by allowing the guest to use an email address different from the one used for booking to enrol in Radisson Rewards.
- Once the customer takes action, the email inserted is then attached to the new loyalty profile.
Linking reservations feature available for OCICO flows:
- Customers booking while logged-out are presented with the possibility to link the booking to an existent Radisson Rewards account during an OCI process.
- A popup is triggered enabling the input of an email address linked to a loyalty profile.
- If a match is found, the user proceed with a member flow, and all their information is automatically retrieved, facilitating the online check-in.
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Access to the Activity Statement of a Company - Activation
- B2B Administrator/Deputy members can access the activity statement of the company.
- Admins of corporate programs will know better about the amount of points their company earned through booker’s reservations.
- The corporate activity is displayed by default in the B2B account, nevertheless, personal activity can be seen by switching tabs.
- The new functionality is not available for corporate Bookers.

Other Enhancements & Bug Fixes
- Tax Management for OMBT: Booking files in OMBT can be updated after applying an appropriate Tax Included/Tax excluded management according to the hotel’s setup.
- Default Currency for First-Time Users in Property Pages: Customers accessing the brand web for the first time are presented with the prices in a currency according to their geo-location.
- Attack Mitigation: Separation on the update-profile and MFA (Multi-Factor Authentication) endpoints.
- Diminution of Errors in Corporate Pages: 400 errors have experienced an impactful decrease in the navigation of My Reservations page.

Bug Fixes and Performance Enhancements
This update brings several important fixes and enhancements aimed at improving overall performance, stability, and user experience. Additionally, we prioritized some key fixes to enhance the reliability of the platform in the quality (UAT) environment.
Key Updates Include:
- Analytics Improvements: We've enhanced our analytics tracking to ensure that the correct page name is captured when an error occurs. This will help us diagnose issues more effectively and improve the accuracy of our reporting.
- Improved Consent Signal Handling: We’ve fixed an issue where user consent preferences were not always being sent correctly when accepting or rejecting the privacy policies. With this update, we ensure that user choices are accurately captured and processed.
- Stays Page: As part of our ongoing efforts to make the app more reliable, we addressed an issue that was affecting logged-out users on the Stays page. Previously, some users encountered unexpected errors when trying to access this section. With this fix, navigation for logged-out users should now be smoother and error-free.