What's new in
Radisson Hotels?
App Release
App revamp begins: Big changes to the home screen!
Staggering the changes
Version 20 marks the first phase of our App redesign! Before going into the details of this release, let's take a quick look at the context and background.
We’ve decided to take a staggered approach to the App Revamp, with changes to the App taking place incrementally over each release. The main reasons for going this route is that we can be efficient, adaptable and we cause minimal disruption to the user.
Starting with the home screen
The first of these changes is the Home Screen, which is seeing us move from a single static landing page to a scrollable page packed with elements for the user to interact with. As can be seen below in the image, this release features six notable changes.
Coming soon
Here's a sneak peek of the other That said here’s a sneak peak of other modules set to appear in the home screen, as we roll them out in later releases.
New Menu
As mentioned above we’ve also introduced revamped icons to the Navbar. Regarding it’s personalisation, the Navbar colour now changes to reflect your tier level, adding a personalized touch!
Other App Release News
Outside of the revamp, there’s a also number of other additions and work that should be called out, along with the usual collection of bug fixes that inevitably crop up.
User Generated Content in our galleries
The galleries have been updated to support User Generated Content (UGC)! Featuring curated content from the Social Media team, while the actual process goes through three different systems before they surface on our app, video and imagery from this new source will bring a level of authenticity to our hotel's pages.
VIP Free Breakfasts
One of the key benefits to attaining VIP status is that in most hotels, you receive free breakfast with your room. We are working to making this more apparent in the App’s booking funnel, and including the free breakfast option automatically to VIP users.
ASO News
It’s been pretty busy on the ASO front but without going into greater detail, you can see below are the main points.
Tracking
We now have our own dashboard in Adobe to track ASO changes based on number of users vs the date of certain changes. This will be communicated in the upcoming QBR, but I’m happy to announce we’re seeing some positive results!
Store Description
We now have our own dashboard in Adobe to track ASO changes based on number of users vs the date of certain changes. This will be communicated in the upcoming QBR, but I’m happy to announce we’re seeing some positive results!
Screenshots Update
Norwegian Screenshots were updated to the new format.
We also plan to update all the existing updated screenshots to feature the new home screens, keeping our optimization of the App Stores active.
Release notes
Below you can find our latest release notes. If you have any questions or want to suggest a digital improvement to our website and app, please don’t hesitate to reach out to our team at digital-product@radissonhotels.com. We’re here to help!
Explore past releases
New Copy
New Copy
New Food & Beverage section - Restaurant Search
The new Restaurants Hub presents itself as a new tool to explore and discover all RHG Restaurants so that the great variety of dining options starts to be a proper product.
New capabilities in Online Check-in Check-out flows
Updated email configuration for Radisson Rewards enrollments within OCICO processes. The reservation linking feature is now available in OCICO flows.
Improvements for Corporate accounts and OMBT
Regarding Corporate accounts, this release brings new enhancements. ADMIN members can now access to multiple features.
Introducing the Multi-Room Booking
Multi-room booking project is now live and ready to show incredible conversion results.
Checkout Page Revamp
This new release brings valuable enhancements and crucial fixes to optimize the user experience but, most of all, brings a major update to our Checkout Page.
Introducing the new Checkout page
Key improvements have been made to enhance the overall performance of web and app
SSR improvements and new App version 16
Key improvements have been made to enhance the overall performance of web and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
App Release
App revamp begins: Big changes to the home screen!
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app
Enhanced user journey
Some highlights of the latest digital releases of
our website and app