What's new in
Radisson Hotels?

Release v19.0.0

Enhanced user journey

Some highlights of the latest digital releases ofour website and app

Web Release

New flows for PacCode (promotional code) searches

The different changes applied for this project make it possible for users who are searching using a PacCode (promotional codes used in campaigns, specific offers, deals…) to be presented with alternative public rates when the searching criteria do not allow retrieving promotional rates, covering three different situations:

▪ There are promotional rates for the dates selected but there is also availability for any other period: this scenario includes a dedicated calendar to launch a new search for different available dates, and alternative ‘lowest available rates’ (standard ones) are displayed.

▪ There are never promotional rates: neither for the dates selected nor for different dates, as the promotion does not apply to the property. In this case, there is a     comprehensive message displayed to the user and alternative public, available and bookable rates are presented.

▪ Neither promotional rates nor standard ones are available: this other situation does not display     alternative rates as none of them is bookable but communicates properly the need for the user to change dates to get proper availability.

Web Release

CRM new capabilities (identification of the source of opt-in and reset password flows)

To enhance some CRM flows, two diverse developments have been implemented. On the one hand, the possibility of knowing the source of the Member’s opt-in, which allows to recognise the strongest and weakest sections, enabling to carry out more specific actions and awareness campaigns, applying to:  

▪ Enrolments (including all types such as B2C, B2B or partners)

▪ Activation form (where the opt-in capabilities are available since early this year)

▪ Booking Funnel (differentiating Opt-in in the check-out or Book&Join reservations)

▪ Preference Center in the member’s private area

On the other hand, we are now able to identify the account status of a member trying to reset their password so that, if the account is not active, an extra activation email will be sent (apart from the one sent when the account was created). On the contrary, if the account is already active, the regular reset password flow will happen.

Web Release

Most important bugs fixed

▪ Correct padding and design structure in upselling pages

▪ Immersive content properly playing on mobile devices, keeping the session on brand.com  

▪ Booking Funnel still, avoiding refocusing when changing from Member’s to Public rates

▪ Reduced by half the number of DoS requests of the website, avoid reaching the limit established by Akamai

▪ Card slider arrows are hidden when the component is made out of just one card

▪ Stay dates and event can be added to the calendar after the booking is confirmed

▪ Accurate Radisson Blu logo all over the sections of the website

▪ Hero slider visible on all Landing pages where it is used

App Release

Digital Key Released

We're happy to finally announce the soft release of our Digital Key, with a pilot currently underway at Radisson RED Brussels. This exciting development marks a significant milestone in our commitment to enhancing the guest experience through cutting-edge technology.

As we roll out the Digital Key across more hotels, we will continuously implement improvements and refinements based on user feedback and real-world application.

App Release

Continued Bug fixes and UI enhancements

We have been diligently working on a series of bug fixes, UI enhancements, and backend improvements to the user experience. Current projects underway include fixes to searches involving PAC codes (as mentioned in Web), significant development in our Add Extra's screen (specifically stock management), and an enhancement to the hero section on our Offer pages.
Additionally, our CRM team now has the capability to track user opt-ins throughout their specific journeys, enabling more targeted and effective customer engagement.

App Release

Android: New Minimum OS

We are upgrading our app's minimum Android OS requirement from Android 6 (Marshmallow) to Android 8 (Oreo) allowing our development team to leverage the latest tools and APIs, resulting in enhanced performance, security, and user experience.

This upgrade enables us to incorporate modern features such as floating window, improved notifications, and better battery optimization. By making this change, we're hoping we can also implement future innovations ensuring our app stays cutting-edge and secure.

App Release

App Name Change:
Radisson Hotel Stays

We're also excited to announce the official renaming of our app from "Radisson Hotel Room Booking" to the more concise and appealing "Radisson Hotel Stays."

This strategic change in name, aligns our app more closely with industry standards and enhances its professional appearance and branding. We believe that "Radisson Hotel Stays" will not only resonate better with our users but also position us more competitively in the marketplace.

App Release

App Landing Page Revamp

Alongside our comprehensive web redesign, we have also revitalized our website's landing page for the app (which you can view here). Beyond an updated and modern appearance, the new design strategically highlights the app's unique selling points, with a strong emphasis on improving the experience for mobile viewers.

Release notes

Below you can find our latest release notes. If you have any questions or want to suggest a digital improvement to our website and app, please don’t hesitate to reach out to our team at digital-product@radissonhotels.com. We’re here to help!

Explore past releases

Release v29.0.0

New Copy

New Copy

April 29, 2025
Release v28.0.0

New Food & Beverage section - Restaurant Search

The new Restaurants Hub presents itself as a new tool to explore and discover all RHG Restaurants so that the great variety of dining options starts to be a proper product.

April 01, 2025
Release v27.0.0

New capabilities in Online Check-in Check-out flows

Updated email configuration for Radisson Rewards enrollments within OCICO processes. The reservation linking feature is now available in OCICO flows.

March 11, 2025
Release v26.0.0

Improvements for Corporate accounts and OMBT

Regarding Corporate accounts, this release brings new enhancements. ADMIN members can now access to multiple features.

Feb 25, 2025
Release v25.0.0

Introducing the Multi-Room Booking

Multi-room booking project is now live and ready to show incredible conversion results.

Jan 29, 2025
Release v24.0.0

Checkout Page Revamp

This new release brings valuable enhancements and crucial fixes to optimize the user experience but, most of all, brings a major update to our Checkout Page.

Dec 04, 2024
Release v23.0.0

Introducing the new Checkout page

Key improvements have been made to enhance the overall performance of web and app

Oct 30, 2024
Release v22.0.0

SSR improvements and new App version 16

Key improvements have been made to enhance the overall performance of web and app

Oct 01, 2024
Release v21.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

July 24, 2024
Release v20.0.0

App Release

App revamp begins: Big changes to the home screen!

June 26, 2024
Release v19.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

May 29, 2024
Release v18.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

May 08, 2024
Release v17.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

March 25, 2024
Release v16.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

Oct 19, 2023
Release v15.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

Oct 19, 2023
Release v14.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

Oct 19, 2023
Release v13.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

Oct 19, 2023
Release v12.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

Oct 19, 2023
Release v11.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

Oct 19, 2023
Release v10.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

July 25, 2023
Release v9.0.0

Enhanced user journey

Some highlights of the latest digital releases of
our website and app

June 27, 2023